The Emma Powerbase

Twin XL

(37.5 x 79.5 x 3 in.)

86 lbs.

Queen

(59.5 x 79.5 x 3 in.)

111 lbs.

King

(75.5 x 79.5 x 3 in.)

141 lbs.

Remember to plug your adjustable base into a power surge protector, evenly distribute weight when using your adjustable base, lower to the flat (horizontal) position in between presets & after use, and use mild soap and water to clean your adjustable base if staining occurs.

Free Delivery

We work with UPS and FedEx to ship your Emma products straight from our warehouse to your front door.

Trials and returns are only applicable for our mattresses, pillows, and protectors.

2-Year Hassle Free Warranty

Your adjustable base is warranted by the manufacturer against defects in materials or workmanship for a period of two years from the date of purchase to the original Purchaser. During such time, the manufacturer will repair or replace, at no cost to the original Purchaser, any warranted part(s)* found to be defective by the manufacturer, in its sole discretion. This includes all pre-authorized labor and transportation costs incurred with the repair or replacement of any part found to be defective.

5-Year Warranty on Parts

During year 3 through 5 from the original purchase date, the manufacturer will replace any part on the adjustable base found to be defective by the manfacturer, to the original Purchaser. The manufacturer’s liability is limited to the replacement of the defective electrical/mechanical part(s)* ONLY with the Purchaser responsible for all service, installation, and transportation cost of said part(s).

10-Year Limited Warranty

Not withstanding the above, the manufacturer extends a 10-year warranty on mechanical base parts found to be defective on a limited basis as defined herein. Specifically, the manufacturer warrants that for a full 10 years from the commencement date of this warranty, any defect in the workmanship or the materials used shall be covered. For purposes of this 10-year warranty, it specifically excludes the cover, shroud, platform, legs, actuator lift motors, massage motors, control box, remote controls, power supply, and all power supply cords. The purchaser shall pay 1/5 of the current MSRP of the replacement part, or the entire adjustable base if deemed irreparable at the sole discretion of the manufacturer, multiplied by the number of years after the fifth year from the original purchase date. The manufacturer’s liability shall be limited to the replacement of the defective part(s) ONLY with the purchaser responsible for all service, installation and freight costs for said part.

Register your warranty online at : Ergo Motion Warranty

Yes. We currently offer a variety of black powder coated and stainless steel legs*. We also offer 3″, 5″ and 9″ casters.

Headboard brackets are NOT compatible with 2″ legs. Please call your Customer Service Representative at 1-888-550-ERGO (3746) for further assistance.

Yes. There are headboard brackets made specific for each Ergomotion model. Please call your Customer Service Representative at 1-888-550-ERGO (3746) for further assistance.text here

All warranty claims are processed by Ergomotion Customer Service. In order to start your claim, please call a representative at 1-888-550-ERGO (3746).

Please have your bed base serial number (located on your warranty card, owner’s manual, and the metal frame for your convenience) and proof of purchase readily available for assistance.Add your text here

Although your Ergomotion base has been rigorously tested, to maintain the highest quality standards, exceeding the recommended weight limits may void your warranty. This product is not rated to support weights in the excess of these amounts inclusive of the mattress and bedding. The base will structurally support his weight, provided it is evenly distributed across the bed base. The adjustable base is not designed to support or lift this amount in the head or foot sections alone.